Privacy Policy

---

At Vericon Group Ltd trading as Vericon Environmental (“we”, “us” or “our”), your privacy is important. This policy explains how we collect, use, store, and protect your personal information, why we do so, who we may share it with, and your rights under data protection law.

Please read this policy carefully to understand how we handle your personal information.

We may collect the following types of personal information:

• Contact Details: Name, address, email, phone number, to respond to enquiries and provide services.
• Correspondence: Information you provide when contacting us by phone, email, post, website forms, or other methods.
• Survey Responses: Voluntary information you provide in surveys or feedback forms.
• Website Usage Data: Information about your visits to our website, including IP address, device, browser, pages visited, clicks, and time spent on the site.

We use cookies and similar technologies to improve website functionality and user experience. For more information, please see our Cookie Policy.

Your personal data may be used for:

• Service Delivery: To provide requested services efficiently.
• Communication: To respond to enquiries or share service updates.
• Marketing: With consent or legal permission, to provide information about our services. You may opt out at any time.
• Website Improvement: To analyse traffic and improve functionality.
• Customer Support & Record Keeping: To enhance support, maintain accurate records, and handle queries or disputes.
• Legal Compliance & Fraud Prevention: To comply with laws and prevent fraudulent activity.

We rely on:

• Consent – For marketing communications.
• Contractual Necessity – To deliver services you request.
• Legal Obligation – To comply with regulatory requirements.
• Legitimate Interests – To manage operations, improve services, maintain security, and handle enquiries, provided your rights are not overridden.

We may share your personal data with trusted service providers:

• Website Hosting & Analytics (GoDaddy): Our website is hosted by GoDaddy, which collects information like IP address, browser, and device data to operate and improve its services.
• Web Forms: Information submitted via forms is shared with GoDaddy to enable enquiries and service responses.
• Fonts & Third-Party Services: We use Google Fonts and Adobe Fonts to properly display the site; these services may receive technical information such as IP address and browser type.

We do not sell your personal data to third parties.

We keep personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records. When no longer needed, data is securely deleted or anonymised.

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion under certain circumstances
• Restrict or object to processing
• Request data portability

To exercise these rights, contact: 

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If we discover we have, we will delete it promptly.

Where data is transferred outside the European Economic Area (EEA), we use appropriate safeguards in compliance with GDPR, such as standard contractual clauses or adequacy decisions.

Our website may include links to external websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal data.

Vericon Group Ltd (trading as Vericon Environmental)
133 Brasenose Avenue, Gorleston, Great Yarmouth, NR31 7EE
Phone:
Email: [email protected]
Website: www.vericonenvironmental.co.uk

If unsatisfied with our handling of personal data, you may contact the Information Commissioner’s Office (ICO):
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: www.ico.org.uk

We may update this policy periodically. Please review it whenever you provide personal information to ensure you understand how it is used.

Last Updated: 08 January 2024